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Reports (technical)

REST endpoints that serve conversation and inbox metrics; filters (date range, timezone) are shared across page types.

Endpoint summary

PageTypical path (example)
OverviewGET /reports/overview
ConversationsGET /reports/conversations
AgentsGET /reports/agents
LabelsGET /reports/labels
InboxesGET /reports/inboxes
TeamsGET /reports/teams
ProjectGET /reports/bot

Real path prefixes (/api/v1, etc.) depend on your environment.

Authentication

Authorization: Bearer with organization scope.

API details

Reports endpoints

Cere Insight 2.0 documentation