Cere Insight DocsYour guide to the AI chatbot platform

From projects to advanced features — knowledge bases, integrations, and API

Concepts and architecture

Quick start

API reference

Usage

Dashboard, board, test mode, reports, and authentication — step-by-step usage.

Concepts

Glossary, architecture diagram, FE/BE route maps — build a mental model first.

Features

Bot apps, agents, tools, API integrations, and board flow.

Integrations

Web widget, email, WhatsApp, external REST API, supported LLMs.

API

Bearer token, org header, error codes, and module-scoped REST routes.

Advanced AI

AI Builder, autofill, RAG, and analytics bot for data queries.

Management

Organization, roles, subscription plans, and live chat environment management.

Where to start

Suggested path:

Concepts and architecture — vocabulary, request flow, module map.
Learning path — staged checklist with self-check questions.
Deep dives under Features and API as needed.

About the product

Cere Insight 2.0 is a web application for enterprise AI and chatbot management. It combines projects (bot apps), a visual board, knowledge bases, built-in live messaging with live agents, analytics dashboards, orchestration workflows, and reports grounded in conversation operations. Your deployment URL and API prefix may differ from examples — verify environment variables before integrating.

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